GuestIQ
A concept. The screens are drawn to show how it would work.
The host who knew her has left. Tonight she is just a name on a list.
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Tonight’s bookings arrive with what the house already knows about each guest.
Bookings sync from the group’s booking system to a tablet at the front desk.
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Open a name to see the usual table, the wine, the allergies and the dates worth marking.
One record per guest, shared by every venue in the group, so a regular at one is a regular at all of them.
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After service, a host types 1 ordinary sentence about how it went.
No form, no dropdowns and no tagging: the note is plain text, typed on a phone.
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The system turns that sentence into the record: an alert, a table, a visit.
An AI model reads the sentence and writes it into the guest’s record as fields.
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Consent is signed at the desk, and who a guest is stays apart from what they like.
Identity and preferences sit in separate databases, which is what lets the group keep a preference history at all.